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FAQ

Frequently Asked Questions

Is my MimiDeal purchase secure?
Absolutely. Mimi has securely processed tens of thousands of transactions since she launched in 2003. Your credit card information is transmitted securely by SSL, a cryptographic protocol that protects your information.

Can I print my MimiDeal voucher to use the day I order it?
Yes. We process our batches of orders at 9:00 am and 4:00pm Monday-Friday, (see the email schedule) so if you order within that time frame you should be able to receive an email a downloadble link to click and print your voucher that day. If ordering on the weekend look for your Voucher email Monday morning.

Do I have to enter my information each time I order?

No. Now you can create an account, which will enable you to:
    •    Check out faster
    •    Save multiple shipping addresses
    •    Access your order history
    •    Track new orders
    •    Save items to your wish list


Will I receive an e-mail confirmation on my order?
Yes. After your order is placed, a confirmation will be sent to the e-mail address you provide.

Do I have to use the full value of my MimiDeal in a single visit?

Yes. Unless otherwise stated you cannot carry over any unused balance and there is no cash value or store credit for the unused portion. To get the most value for your money, be sure to use the entire value of the voucher by expanding your purchase or sharing your experience with a friend.
Can I combine my MimiDeal with other discounts or special offers?
Typically not, unless the MimiDeal specifically states otherwise.

Can I return a MimiDeal?
Mimi offers her deals on behalf of area businesses. Mimi Vanderhaven guarantees all MimiDeals up to 90 days after the purchase date. Businesses come and go all the time, so it’s best to use your MimiDeal voucher quickly. If you are having difficulty using a MimiDeal for any reason, please let us know and we will attempt to contact the merchant on your behalf.

Are there other restrictions?
Although we encourage participating businesses to limit the number of restrictions they place on their MimiDeal, you will always find a few. Please review any restrictions before purchasing or redeeming a voucher. If you have questions, please contact the business directly or e-mail Mimi.